We offer free shipping to the lower 48 US states for all orders over $100. We are currently not shipping product outside of the lower 48 US states.
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 1 - 3 business days), we will process the charges and submit the order for shipment.
If your order is in stock and we process the charges to your credit card, it will ship within one to three business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at email@example.com.
Lost, Stolen, Damaged:
3D Printers 4 All partners with Route, a provider of premium package protection for your online orders. When you add Route+ at checkout, you can easily file claims to receive a replacement or be fully reimbursed for lost*, stolen or damaged packages in the unfortunate case that this situation arises.
The Route App allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers. Dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery. We highly recommend you use Route+ package protection at checkout for a seamless shopping experience.
*Claims for packages marked "delivered" must be filed after 5 days and before 15 days from the date the package was marked "delivered." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint.
If a customer opts out of Route shipping coverage, please inspect the packaging of your item(s) when they arrive. Once you have inspected the shipment and accepted delivery, we cannot take responsibility for shipping damages. If you notice any damage you should make note and sign for the delivery as DAMAGED. Please send photos to firstname.lastname@example.org and we will process a claim with the appropriate carrier on your behalf.